View or change your account information:
Click the "My Account" link at the top of the screen after you have signed in to the website to:
- Change your password.
- View or change your email address.
- View or change your billing and shipping addresses (edit profile).
- Create a new customer service case or view the status of an existing case.
- Create a BuyBack request or check the status of an existing BuyBack.
- View your account's transaction history.
To create a new account:
From the main Home Page, follow these steps:
Step 1: Click the "Create Account" button at the top of the page.
Step 2: Select your state and click the "Continue" button.
Step 3: Select your school (listed with the school's city) and click the "Continue" button.
Step 4: Enter all the information requested. Remember to use a unique Email address (user-id) and password. Note: the system will automatically fill in the city and state fields once you enter the zip code. Do not try to enter or change the city or state directly. The system uses the US Postal Service database for zip code look-up information. Do not worry if the city name is not exactly correct, as only the zip code needs to be correct.
Step 5: Click "Submit".
Step 6: Read the "Terms, Disclaimer, & Privacy Statement" and click the "Accept" button at the bottom (you will need to scroll down the page).
Step 7: Click the "Sign In" button to sign in to the site using your email address and password.
Two or more students on one account:
If your family has more than one student attending the same school, you may elect to use the same account for all of them, or you may create a separate account for each student. If a single account is used, all information will be consolidated. For families with students attending different schools, a separate account must be created for each, as each account's ordering catalogs are specific to each school.